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📢 How to Build a Reliable Cleaning Team That Stays+ Bonus Youtube Video with Full Break down:
27 Feb 2025
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📢 How to Build a Reliable Cleaning Team That Stays+ Bonus Youtube Video with Full Break down:
If you’re struggling to find and keep great cleaners, you’re not alone. One of the biggest challenges cleaning business owners face is hiring a team that actually sticks around. High turnover, unreliable workers, and inconsistent service can quickly turn your business into a constant cycle of recruitment and frustration.
That’s why I made a YouTube video breaking down exactly how to hire the right people and build a strong, reliable team. Watch the full video By Searching "Shania Gladwell : Hiring for Cleaning Business Corners: How to Build a Reliable Team That Stays.
Setting clear expectations from the very beginning is the foundation of building a high-performing cleaning team. When employees understand their roles, responsibilities, and the standards expected of them, they are far more likely to succeed and stay long-term.
This starts with structured onboarding, well-documented policies, and the right systems in place. Using a software like Cornerstone AI, which includes the Ultimate Hiring Pack, ensures that every new hire is set up for success. The pack includes legally reviewed employment contracts, job descriptions, workplace policies, interview templates, onboarding checklists, and performance evaluation forms—all designed to remove confusion and provide clarity. When expectations are clear, employees feel more confident, make fewer mistakes, and contribute to a more efficient and professional business.
Beyond documentation, the hiring process itself needs to be strategic. Instead of relying on gut instinct, business owners should incorporate behavioral and skill-based interview questions to assess not just technical ability, but also work ethic, reliability, and problem-solving skills. A great cleaner isn’t just someone who can scrub a surface—it’s someone who shows up on time, communicates well with clients, and follows processes with consistency. By asking scenario-based questions, such as how they handle last-minute schedule changes or difficult client requests, you can filter out candidates who may not be a good long-term fit. Combining these best hiring practices with automation tools ensures that your hiring process is streamlined, scalable, and built for long-term growth.
But if you’re looking for an easy, plug-and-play hiring system that takes the guesswork out of the process, The Ultimate Hiring Pack is the solution. In this post, I’ll walk you through everything you need to know about hiring for your cleaning business and why a structured hiring system is essential for long-term success.
Why Is Hiring So Hard in the Cleaning Industry?
If you’ve tried hiring before and felt like you were throwing darts in the dark, it’s not your fault. Cleaning business owners often struggle with:
❌ Hiring the wrong people because of rushed decisions.
❌ Employees quitting after a few weeks or ghosting completely.
❌ Cleaners not following instructions, leading to complaints from clients.
❌ No structure in onboarding, leaving new hires confused and unprepared.
❌ Workers taking advantage of the business due to vague policies.
Most of these issues come down to not having a structured hiring and onboarding process in place. If you’re just hiring based on a “good feeling” in an interview, you’re leaving a lot up to chance.
What’s the Best Way to Hire & Keep Good Cleaners?
The best way to hire and retain quality staff is to have clear expectations, structured processes, and professional hiring documents that protect your business.
Here’s what you need in place to do that effectively:
✅ Detailed Job Descriptions – So employees know exactly what’s expected of them.
✅ Legally Sound Contracts – So you’re protected from no-shows, underperformance, and unfair claims.
✅ Workplace Policies & Procedures – So your staff follows clear rules, ensuring professionalism and consistency.
✅ Interview & Onboarding Systems – So you filter out bad hires before they become a problem.
This is exactly what’s inside The Ultimate Hiring Pack, which includes every document and process you need to run a professional, legally compliant, and scalable hiring system.
What’s Inside The Ultimate Hiring Pack?
The Ultimate Hiring Pack is everything you need to hire, onboard, and manage a high-performing team without the headaches.
✔️ Employment Contracts – For full-time, part-time, and casual staff, plus independent contractor agreements for VA’s.
✔️ Position Descriptions – To clearly define responsibilities for different roles in your business.
✔️ Policies & Procedures – Covering 14 essential workplace policies, from performance expectations to dress codes.
✔️ Non-Compete & Non-Solicitation Agreements – So employees can’t steal your clients if they leave.
✔️ In-Depth Interview Questions & Tips – Helping you identify top talent and avoid hiring disasters.
All documents were created by cleaning industry experts and legal professionals, ensuring your business is protected and your hiring process is smooth.
🔗 Get The Ultimate Hiring Pack at www.VentureMentors.com.au
Why Should I Use Pre-Made Hiring Documents?
Because doing it yourself takes too much time and leaves you legally vulnerable.
❌ Writing your own contracts from scratch is risky, Especially if youre relying on Chat GPT.
❌ Copying and pasting from Google won’t protect your business in court.
❌ Without clear expectations, you’ll deal with more staff issues and turnover.
These documents are professionally designed for cleaning businesses and drafted by a legal team which can be customized to your needs, saving you countless hours of trial and error.
What If I Need More Help with Hiring?
If you’re feeling overwhelmed by hiring or just don’t know where to start, I also offer 1:1 consulting through Venture Mentors to help you create a customized hiring strategy for your business.
📌 A structured hiring process will help you:
✔️ Hire the right people the first time.
✔️ Reduce staff turnover.
✔️ Save time training people who won’t stick around.
✔️ Protect your business legally.
✔️ Build a team that represents your brand professionally.
If you want personalized advice and step-by-step guidance on structuring your hiring system, let’s set up a call.
🔗 Book a 1:1 Hiring Strategy Session at www.Venturementors.com.au
Hire Smarter, Not Harder
If you’re sick of the hiring cycle and tired of dealing with unreliable staff, you don’t have a hiring problem—you have a system problem.
Hiring the right people and keeping them isn’t about luck. It’s about having the right documents, policies, and systems in place from the beginning.
Watch my full YouTube video : Hiring for Cleaning Business Corners: How to Build a Reliable Team that Stays or check my tiktok at Venture Mentors.
And if you’re ready to make hiring EASY, grab The Ultimate Hiring Pack today.
Let’s build a team that actually stays. 💪
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